Location: London (City), UK
Contract Type: Permanent
Working Hours: Full-Time – 39 hours/week, 5-day work week with 2 days off
Salary: £20.50 pounds/hour (£3542 pounds/month)
Terms of Employment: Permanent
About the Role:
The role of Front Office Receptionist is centered around crafting exceptional first and last impressions for our valued customers. This engaging position encompasses a variety of tasks including guest check-in/check-out, switchboard operation, responding to guest inquiries, cash handling, billing, messaging, and fostering positive guest relations.
Desired Qualifications:
• While prior experience in hotel settings and familiarity with Opera software are advantageous, comprehensive training is provided. We are seeking candidates who possess outstanding interpersonal and communication skills, enabling effective interaction with both colleagues and customers.
• Our expectations are high, mirroring those of our esteemed clientele. We require individuals who are committed to surpassing these expectations, driven by a dedication to exceed customer satisfaction.
• In return, we invest in our employees as valued individuals, nurturing their growth within their chosen careers through continuous training and coaching.
Working Hours:
• With a commitment of 40 hours per week, the flexible schedule encompasses early mornings, evenings, and regular weekends.
• Your enthusiasm and motivation are pivotal, consistently introducing innovative ideas to enhance service quality and operational efficiency.
Benefits Package:
• Uniform provided.
• Meals during duty hours.
• Performance-related pay.
• Pension and Life Assurance.
• Holiday and Sickness pay.
• Comprehensive medical coverage, including PPO, HMO, and HSA options.
• Inclusive dental and vision benefits.
• Opportunity for complimentary food and accommodation.
• Visa and plane tickets covered.